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Buy And Collect

Terms -  Buy & Collect from store – Free

 

  • Your order will be ready to collect usually within 1-2 working days from when you order is placed. However please note  you will only be able to collect your order once the you have received an email with a 'Complete'' status.
     
  • All collections must be made from Leeds Rugby Store, Headingley Carnegie Stadium, St Michaels Lane, Leeds, LS6 3BR. Opening hours are Monday to Friday 9am until 5pm and Saturday 9am – 4pm.
     
  • Customers will also be able to collect on Match Days/Nights which fall outside usual opening hours, however this must be no later than 1 hour before kick off time.
     
  • Customers have 14 days to collect your item after receiving the ‘Complete’ status email. Customers should contact Leeds Rugby Retail if they are not able to collect their order within 14 days.
     
  • Customers will ideally need to bring a copy of the order confirmation which they have received on email, if this is not possible please ensure that you know your order number. For verification you will also be asked to show either a form of ID or the payment card you used to purchase.
     
  • Someone else can collect the order on behalf of the customer, ideally they will need to bring a copy of the order confirmation email, if this is not possible please ensure that they know the order number. For security they will also be asked to show a form of ID such as passport, driving licence, bank card, cheque guarantee card, pension book or proof of age card.
     
  • If you have any enquiries with regards to this service then please contact us on either 0113 2033228 or email webstore@leedsrugby.com